At Clair Scientific ("we," "us," "our"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website (www.clairscientific.com) and interact with us.

1. Information We Collect

We collect personal information when you use our website, specifically when you fill out forms such as the Support Form and Order Form. The information we may collect includes:

• Personal Identification Information: Name, email address, phone number, company information, and other contact details you provide.
• Cookies and Analytics: We also use cookies to collect non-personal information for website analytics and performance monitoring via Google Analytics.

2. How We Use Your Information

The information collected may be used for the following purposes:

• To respond to inquiries or support requests submitted through the Support Form.
• To process inquiries submitted through the Product Request Form.
• To communicate with you regarding any business-related matters or updates on our products and technology.
• To analyze website traffic and improve the user experience through Google Analytics (anonymized data).

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent (e.g., for cookies or subscriptions).
• Contract: When data processing is necessary to fulfill a contract (e.g., processing orders).
• Legitimate Interest: For our legitimate interest in improving services through website analytics, balanced with your privacy rights.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

• When required by law or in response to valid legal requests.
• To protect the rights and safety of Clair Scientific and its users.

Google Analytics data is anonymized, and we encourage you to review Google’s Privacy Policy.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Once personal data is no longer needed, it is securely deleted or anonymized.

6. Cookies and Google Analytics

Our website uses cookies to enhance your experience and track anonymized traffic data via Google Analytics. You can manage your cookie preferences via your browser settings.

7. Your Data Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data, subject to legal and contractual limitations.
• Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at info@clairscientific.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

For any questions regarding this Privacy Policy, please contact us at info@clairscientific.com.

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